Switching storage or backup providers feels riskier than it needs to be, mostly because "cut over" implies a moment where you're relying on an unproven setup with nothing to fall back on. The fix is not cutting over at all: run both providers in parallel until Vouchio has proven itself, then retire the old one.

Before you start

Gather a few things so the move goes smoothly:

Mention your current provider in the questionnaire; a specialist can flag anything specific to that provider before you begin.

Step 1: Stand up Vouchio alongside your current provider

Don't touch your existing backups yet. Set up your Vouchio account, choose a connection method (see the connection options guide if you need VPN, GRE, or direct connect), and point one non-critical system at it as a test.

Step 2: Run both in parallel

  1. Configure your backup software to write to both destinations, or run a scheduled bulk copy of existing data into Vouchio.
  2. Let both providers run for at least one full backup cycle, ideally two or three, so you have overlapping history in both places.
  3. Spot-check restores from Vouchio the same way you would after any new setup: pick a few files, restore them, confirm they open correctly.
Move version history over deliberately, not just the latest copy If ransomware recovery matters to you, don't just migrate the current state of your files; make sure enough historical versions land in Vouchio to roll back from, not just whatever your old provider had as the newest copy. See the ransomware recovery guide.

Step 3: Cut individual systems over, one at a time

Once you trust the parallel run, move systems to Vouchio-only one at a time rather than all at once, starting with lower-risk systems. This limits how much is affected if any single system needs adjustment.

Step 4: Retire the old provider on your own timeline

Keep your old provider active, even in a read-only capacity, until you're confident everything that matters has moved and been verified. Many businesses keep a final export from the old provider for a defined period as an extra safety margin before canceling.

Data typeMigration approach
Active files used dailyParallel-write from backup software, verify, then cut over
Long-term archivesBulk copy in the background; no urgency to cut over quickly
Records under retention or legal holdMigrate first, verify hold is preserved, then keep the old copy until the hold naturally expires

Migrating a larger or more complex setup?

Tell us about your current provider and data volume in the questionnaire and a specialist can help plan the migration with you.

Get your quote